14-day window
Once payments are enabled, a full refund may be requested within 14 days of each successful payment, including renewals. After a refund is initiated, paid access ends when the processor verifies that refund processing is complete; unlimited access for that paid period does not continue after refund.
Cancellation
Canceling renewal does not automatically create a refund; the current paid period remains available through its expiration. WeChat monthly and yearly passes do not auto-renew.
Expiry
When a paid period ends, paid access stops. Any remaining free allowance remains available; consumed free calls are not reset.
Request
Once payments are enabled, request a refund through the contact form using an email verifiable against the payment account. Do not submit card numbers, CVC, passwords, or tokens.
Legal rights
This policy does not exclude mandatory statutory rights or the payment processor's buyer terms. Refund arrival times depend on the payment method and bank processing; no uniform timing is promised.
Current status
Purchases and refunds are not currently available, and no refund has been processed.